Amanda Linden

John Dalton

VP, Research Director Serving Customer Experience

John is a customer experience strategist who draws on his background as a Forrester Research Director, analyst, independent filmmaker, scholar and writer to help leaders imagine new markets, products, and services by studying how people experience the world around them.

Speaker Sessions

Thrusday, November 12th

  1. Welcome to Intersection

    This is a group that you don’t want to miss! Listen to the ways that they have implemented their knowledge into the world of UX.

Friday, November 12th

  1. UX Debate

    The questions that you put forward will be put the panel. There might not be the same point of view but you will get answers from different sides of the industry. This is the main event! Will be followed with a Q&A